Not our fault you didn't listen to how we wanted our order. We ate as we were starving but not the best I have to say as starting off luke warm and was cold by the time we got through our plate. . I owned and run a chain of pubs, restaurants before retiring, so l do no what l am talking about. The only thing really edible was the birthday cake I brought with me. Service was quick and efficient in a busy Friday night service. First we popped in for breakfast one Sunday morning, very quiet but fire was roaring and staff welcoming. Be the first one to rate! Poacher's Pocket Antiques - for quality Hunting, Shooting and Fishing themed Antiques, Vintage and Collectables Neuro PT Residency Program. There needs to be a strategy in place to cover this kind of eventuality. beautiful. Note: your question will be posted publicly on the Questions & Answers page. Open now : 10:00 AM - 11:00 PM. Thank you MJ and Mandy Took the family 11 of us for something to eat, absolutely fantastic, the service, the food the atmosphere really impressed. I could only eat a few mouthfuls of it. Avoid if you are eating!!! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Im frankly very shocked and gonna put the complaint in higher up as he needs training in customer service or the boot!At least he had the decency in fully refunding my nan in the end! Great tasting food and good value. Poachers Pocket Walcott Road North Norfolk, Bacton NR12 0LS England +44 1692 650467 Website Menu Open now : 09:00 AM - 12:00 AM COVID-19 update: See the added health and safety measures this property is taking. The beach is absolutely beautiful miles of sandy beach, we took our little dog and it was a lovely day so walked for ages. The salmon fish cakes were inedible. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Please feel free to contact greeneking to put a further complaint in but as far as we are concerned this dealt with in house appropriately in house. I may have caught them on a off day. Hash browns the same! COVID update: Pocket Pro Tech has updated their hours and services. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have reviewed the situation and we would like to apologise for the food not being up to our normal standard. Our food arrived after a long wait when the restaurant had maybe 4 other tables two of which already eating. 2. I was given a double room, a lot smaller than anticipated but veryclean. Our party enjoyed all aspects of our visit and will definitely return in the near future. Lovely friendly and welcoming staff. Should of offered to cook them again but no doubt Scott the kitchen manager couldn't be bothered to do his job correctly. Most restaurants would resolve this in the correct manor. However, I should have known when I picked up the metal serving veggie dish without heat on my hand that everything was either cold or luke warm. La Mesa Emergency Shelter Pocket Guide *Referred by Anaheim Policy department (714)765-1900 or City Net (714)451-6198 . The Poacher's Pocket has a nice cosy interior with a wood burning fire, and even better it's dog friendly.. The food was both hot and tasty we could not fault anything and would deff go back. We were speedily shown to a table and brought drinks. They gave my daughter a bowl of mash potato which had very large clumps in and to add to this there was a hair in the mash potato they gave my daughter! 7. Fantastic venue. Providing sea views, Poachers Pocket Seaview in Bacton provides accommodations, a garden, a shared lounge, a terrace, a restaurant and a bar. Staff were helpful, food was average at best. No apology and unable to explain why. 01829771010. Drumlan Hall Farm, Newton Lane, Chester CH3 9NE. Cracking family run pub. A smile and a welcome from the bar staff is essential even at busy times, however on my visit there were only two of us, perhaps that says it all. Chrisu496, thank you for sharing your positive experience! My wife then enjoyed a generous steak sandwich cooked to perfection andI followed my starter with roast cod. I ordered prawn cocktail and was told they had none left it was salmon fish cakes as the alternative which I was happy to go with. of the waiting staff who said she would inform the chef - which Im sure she did. Far better options elsewhereMore, I rarely write negative reviews - however, as a fan of this restaurant for many years it now really needs to up its level of care and attention to the dishes presented to customers. We ordered our meals and took a seat in the back room overlooking the stream. There, i said it. Needless to say we wont be going back !!! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. very busy and all the tables were taken. I'm disappointed to hear that you are not satisfied with your visit, and I'd really appreciate the opportunity to turn it around.Please give us another chance as we are better than this. Sunny Saturday afternoon in the garden area for food. I asked if there was room upstairs and the friendly man at bar said that wasnt a problem even though it wasnt officially open up there. Free WiFi. Once again both beers were off, it would seem after l left they decided to continue the serve this Beer to other customers. you need to contact the restuarant direct i do not work there i just put up a review. The Poacher's Pocket Book a table Leave your review of Mrs Mandy Newson. Then to follow; our mains! more, Local cuisine, Quick Bites, Bar, British, Pub, Vegetarian Friendly, Vegetarian Friendly, Vegan Options, Gluten Free Options, Reservations, Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If this was not received please forward your personal email address and I will by happy the discuss the topic further. lunch after his first chemo treatment. I ate here twice, the first time I had a burger which wasn't really as described in the menu, came with a handful of fries so if your hungry then order extra tonight's dinner was extremely poor indeed, I was served by a very young girl who was pleasant enough but really wasn't trained up properly. Must add we did visit a little while ago and it was a buffet style carvey and it was delicious! Worst thing was it was 6 yes 6 for a bag of crisp 45g,a bag of mini cheddars 45g and small 24g bag of bacon fries..!! I owned and run a chain of pubs, restaurants before retiring, so l do no what l am talking about. Nearly finished our meal when a waitress asked if our meal was OK. As she was asking from virtually the other side of the room, I did not want to draw attention to us by saying the food was cold. They took my starter and the soft drink and pint off the bill. Even my father said that wee lunch didnt go to plan for us. Is this a place where you pay before receiving your order? Brilliant location. Pets are allowed on request. It was never like this with the last owners. 9. Thank you poachers pocket team and see you soonMore, It's the first time l have visited this establishment since the New Owners took over!! Thanks again for the recommendation, and have an amazing day! If you can't find what you're looking for, you can also send your own questions to the property. See all (60) 552. Get quick answers from The Poacher's Pocket staff and past visitors. Total Rip Off !!! Service was quick and efficient in a busy Friday night service. Contact us now to see how we can help you with your event or celebration. Great customer service and really good food. We as a business do not publicly reply to any TripAdvisor review, be it positive or negative. Everything was cold or luke warm, I barely ate anything. Note: your question will be posted publicly on the Questions & Answers page. Share. After debating in my head not to send my food back I had to, I could not justify spending 20 for pie that had uncooked potatoes on the side. Perhaps if she came to the table I could have politely advised her of this. The Poachers Pocket, Chester, CH3 9BD. restaurants, The Poachers Pocket, Tattenhall Road, Newton-by-tattenhall Tattenhal. I don't expect to go out for a meal to be served frozen food and pay 12.95 each for it. 13 hours ago Predator From Jacksonville Florida Tries to Meet 13 Year Old Boy While Doordashing! Find more info about the property in the questions and answers. When the Sunday dinner arrivedthere was hardly any amount of veg, turkey was veiny and fatty, gravy was watery and tastless, and the swede basically baby pure and was a tea spoon amount. My plate returned with new cocked potatoes the waiter said sorry, well give you a dessert or something . ! Ocean view Service was great despite the restaurant being busy.Already looking forward to our next trip to The Poachers Pocket.More, Really enjoyed our visit for Sunday lunch. So we HAD TO have it all together or sitting under lights! Great place to eat, dogs welcome and just off the beach, Easy going and welcoming pub with sea view. Well done Poachers Pocket Dunston.More. Booking not found double-check your booking number and PIN then try again. Surly this can not be right!!! Private entrance Get quick answers from The Poachers Pocket staff and past visitors. Reviews; . The restaurant is not taking waitlist parties right now, Pork Belly Bowl, Pork Belly Chop Steak, Pan Roast, Pasta Ai Funghi, Pescatore, Ny Steak, Pomodoro, Sausage Bacon Pasta, Frutti Di Mare, Beef Bowl, Chicken Wings, La Carne, Tteok-galbi, Privacy P. said: Warning: is not a Go store. If this Dear 500Ellen Tattenhall RoadNewton-by-Tattenhall, Tattenhall, Chester, UK. Needless to say we wont be going back !! The service was awful. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. He was falling asleep at the table. So I quickly panicked ordered for I could see my father was exhausted and I didnt want to prolong the wait. At this spot, people can enjoy the charming atmosphere and spectacular decor. Claim Now! To add the side door was left open and a draft coming on us, which I had to ask could they close it. Worst thing was it was 6 yes 6 for a bag of crisp 45g,a bag of mini cheddars 45g and small 24g bag of bacon fries..!! I would not returnMore. This lets us know our reviews come from real guests like you. !More, Great food and fantastic welcome and service. Over 17.00 for a very small and disgusting curry and a pint of Guinness !!! Not an explanation as to where my plate was going or an alternative option or a single word from the waited himself. Carpet dingy and needing a good hoover. CH3 9BD Like baby boils, rock hard! Will definitely go back again. We were told later there had been a family emergency but surely someone could have contacted us to let usknow. Had three main meals and 2 soft drinks for 22. Staff were very friendly and attentive . I think your question has been answered above. If the system detects something that potentially contradicts our. Tony or Lorraine Morgan Pub phone number is01634 864430. Far better options elsewhere, burnt toasted bread served with the pate to scampi dripping in oil (presumably due to frying at too low a temperature). This guy is a real asset to the Poachers Pocket. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are you sure you want to delete this answer? Poachers Pocket Walcott Road North Norfolk, Bacton NR12 0LS England +44 1692 650467 Website Menu Open now : 09:00 AM - 12:00 AM COVID-19 update: See the added health and safety measures this property is taking. Get quick answers from Poachers Pocket staff and past visitors. There is a full size fridge and microwave. Visited yesterday with a friend! The accommodations come with a flat-screen TV and a private bathroom with bidet, shower and a hairdryer, while the kitchenette features a fridge and a toaster. Beach 5 yards. The professional service is a great benefit of this place. The most helpful contributions are detailed and help others make better decisions. It looked spectacular and it tasted absolutely amazing. shared a sticky toffee pudding with ice cream. When I was asked if food was ok I explained why I hadn't eaten it the girl just said she'll tell them chef. Dogs welcome, and extremely friendly staff, We arrived in our camper van, where you park for free for 24 hours if you use the pub. In the morning we went to the restaurant for breakfast which was amazing and lots of it, The family that own it are so friendly and nothing is too much trouble. Will definitely be returning when Im next in the area. Sorry cant comment have been going down in July for the last 3 years always find the temp in pub fine. . Highly recommend this lovely place. The lady behind the bar finally turned the two pump clips around as to show that there would be no more beer served from those poticuler pumps as obviously they were off. He is a vulgar man who was disrespectful, rude, condescending, arrogant and unprofessional!! The Poachers Pocket Tattenhall Road Newton-By-Tattenhall Tattenhal Chester Cheshire CH3 9BD. An amazing beer garden with a children's play area . Will definitely be back soon, thank you so much.More, Me and my friend came for lunch a couple of days ago and I haven't stopped thinking about it since. Microwave We just wanted to sit down in a cosy setting and enjoy a nice meal. Even my father said that wee lunch didnt go to plan for us. Total Rip Off !! Busy restaurant which was a good sign. Excellent walking, cycling, bird watching, and sea fishing are all available locally. The beer was well and trully off. Booking for 3 on 17/22/2022 for Brother keeping it local and all enjoyed the food. Under new management now you can view all menus on FB page x. He was falling asleep at the table. We will return definitely !More. So I quickly panicked ordered for I could see my father was exhausted and I didnt want to prolong the wait. Nearly finished our meal when a waitress asked if our meal was OK. As she was asking from virtually the other side of the room, I did not want to draw attention to us by saying the food was cold. food was extremely over priced for 2pm on a week day and staff and poorly trained. Really lovely pub nipped in after a trip to the metrocentre, after speaking to the lady behind the bar its just recently been taken over this week. These opinions do not necessarily represent the views of Booking.com. COVID-19 Map I have been here before so I knew it would have be a nice stop.. shame.More. 01829771010. I apologised go the waiter that the potatoes were not cooked and he just lifted the plate from me. more, Vegetarian Friendly, Vegan Options, Gluten Free Options. I had to larger and left, 26.25 thank you!! The Beef was tuff as old boots, the Yorkshire was frozen ! Need to nail that mid week market! It was clear just from looking at the said beer, it had seen better days. Absolutely no consideration for seated guests. Cleaning products Guests submit their subscores and their overall scores independently theres no direct link between them. Bar is lovely, staff are friendly & cheap meals. 1 check-in. Great service. Whilst a BASIC listing is free of charge, please note its limitations when considering the effectiveness of your advertising. Overall, I think the place could do with an overhaul and a freshen up, staff could be trained better to deal with customers in a professional way and the chef should perhaps check that the food is hot before leaving the kitchen. The food was tenable I only managed a few mouthfuls so decided to go to the local fish and chip shop. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. Charges may apply. I was very disappointed to see how much the service and quality of beers have gone down. Restaurant - American in Chester Be the first to review The Poachers Pocket Tattenhall Road Newton-By-Tattenhall Tattenhal Chester Cheshire CH3 9BD Show map Show me directions to Mrs Mandy. Dear 500Ellen looked like his dinner behind the bar) walked towards us wiping his mouth with the back of his hand! I may have caught them on a off day. know. We decided to have the beef roast dinner off the specialboard. Very disappointing.More. Huge menu choice and perfectly done by all team members! If you like, we'll notify you by email if this restaurant joins. Poacher's Pocket 6. Ticket pocket - this is a third smaller pocket located just above the right hip pocket which was designed to keep loose change, tickets, or other small objects corralled. I ate here twice, the first time I had a burger which wasn't really as described in the menu, came with a handful of fries so if your hungry then order extra tonight's dinner was extremely poor indeed, I was served by a very young girl who was pleasant enough but really wasn't trained up properly. Flat-screen TV I would imagine in the height of summer this place will be really busy..will deff go back. were annoyed that I complained, although they did go through the motions of apologizing. Everything was cold or luke warm, I barely ate anything. So consistent and always great fun. Private entrance Have perfectly cooked rotisserie chicken, bacon and mixed grill at this bar when you happen to be near it. Always has been a great place to drink but as this is the first time eating Ill be doing it again! So the seafood chowder was good as always. 2322. The restaurant is what really let's it's down, strange choice of food. If i thought for a minute it would be frozen i wouldn't have chose it, i dont eat frozen at home so i dont expect to go out and eat it. Check your booking confirmation email to find your booking number and PIN. We ordered a desert and drinks at the bar/restaurant next door and they delivered it to our door , perfect. She gave me my beer, took my card with no exchange of pleasentries. Best wishes, Poachers Pocket Chatham. Once again there was a resistance and grunts again !! However, I should have known when I picked up the metal serving veggie dish without heat on my hand that everything was either cold or luke warm. As we walked through the door there were 3 girls (staff)standing chatting and instantly felt out of place as they all stopped chatting as they turned and just looked at us, anyway I said table for 2 and one said take your pick (not a soul sitting anywhere) so sat near the window. Contributions should be appropriate for a global audience. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Review. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. He did not apologise and seemed disinterested. Here you will pay democratic prices. Need to nail that mid week market! See our Review Guidelines. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. You can only leave a review within 28 days after check-out. Good service. It has tea and coffee making facilities, plates, bowls& cutlery. I had the steak & ale pie, it was absolutelybeautiful. The thing is that was the last I heard about my experience. The rice was also microwaved and again had a lot of salt added. The chicken and pearl barley offering was the worst dish I have seen in years. Attached bathroom Brilliant! After you book, we'll provide details so you can contact the property directly. Will definitely be back soon, thank you so much. Good choices including specials. The waitress came back to say ours were on the way (they werent) , the chef had to do more chicken, it was 45 mins from ordering when our meals arrived , it looked ok but nothing fantastic, I was half way through mine when in the swede mash was a lump of white plastic! Myself and one of my children were poorly afterwards also. 0182977. Show me directions to Mrs Mandy Newson. Come here with children, Poachers Pocket offers an varied kids' menu. They also need to clean their beer lines at least once a week. With its award-winning restaurant, lively local pub and artisan food & wine shop, The Poacher's Pocket is gastro-tastic! I called the waitress over showed her what I had found and I said its bad enough having waited 45 mins but then to find this , she apologised and said Ill show the chef as I only work here See all (116) Newton-By-Tattenhall Tattenhal Chester Cheshire CH3 9BD. !We've never had trouble here before. Feel so sorry for the staff. If i thought for a minute it would be frozen i wouldn't have chose it, i dont eat frozen at home so i dont expect to go out and eat it. Family all agreed the meal was awful and cold. Disappointed is an understatement for what we got, frozen everything. Served up chicken that was hot in part and ice cold in others, a recipe for disaster and not an isolated incident. See you soon Tripadvisor performs checks on reviews. Overall, I think the place could do with an overhaul and a freshen up, staff could be trained better to deal with customers in a professional way and the chef should perhaps check that the food is hot before leaving the kitchen. Food great and fantastic prices. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We normally reply via the TripAdvisor messaging system which we did with yourself on Monday 12th October. Quite frankly the Poachers never disappoints and is probably our favourite place for a great meal out. We ate as we were starving but not the best I have to say as starting off luke warm and was cold by the time we got through our plate. Are you sure you want to delete this question? The end! Well done Poachers, good to see a renewed standard.More, We chose The Poachers Pocket for out Sunday roast destination and it didn't disappoint. A damage deposit of GBP 100 is required on arrival. Around three miles from Bodmin, and eight miles from picturesque Port Isaac, Poachers Pocket Cottage is ideally positioned for a luxurious break exploring the north Cornwall coast. Poachers Pocket is rated accordingly in the following categories by Tripadvisor travelers: Poachers Pocket Walcott Road North Norfolk, Bacton NR12 0LS England, Face masks required for staff in public areas. Again I asked it to be changed, but gave up on the traditional ales and went for a larger instead. What a shame!!! Email * Title * Review * Your review is recommended to be at least 140 characters long. After debating in my head not to send my food back I had to, I could not justify spending 20 for pie that had uncooked potatoes on the side. Awarded to home and apartment-like properties by Booking.com, these represent quality ratings based on factors like facilities, size, photos, guest review score, and services. Los Angeles, CA. What a shame!!! Both asked for pink. We left never to return, sambucas was busy and food was lovely. Attached bathroom Everything was really good and we felt very cared for. Have a great day, all the best! Will definitely be returning when Im next in the area. Your contribution should be yours. The food was both hot and tasty we could not fault anything and would deff go back. The Poachers Pocket, Tattenhall Rd, Newtown CH3 9BD. The only positive was that the serving staff are really pleasant. Clean, inviting and a great place to be! The Yorkshire was pure stodge the roast potato wasnt cooked. Ask KhalElDrogo about The Poachers Pocket, Ask RachelFoodie93 about The Poachers Pocket, Ask Allisoncsuk about The Poachers Pocket, Ask amydB5965DN about The Poachers Pocket. Portion not that big but was lovely. I am writing this review with a totally new and refreshed opinion of the Poachers .Staff, particularly the affable Canadian, were extremely polite and service very good. Privacy Policy 714-578-8720. Asked didwe want pink or well done. 16. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Visited the Poachers Pocket twice now and enjoyed it both times. Waitresses were busy but pleasant. 0182977. It was clear just from looking at the said beer, it had seen better days. When it arrived it was all frozen, the veg, roast potatoes and Yorkshire pudding, it was not good at all and didn't enjoy it. Book a Table; Book a Collection; Luxury Hampers; Our Menus; About Us; Poacher's Pantry; Gift Vouchers; Get In Touch; DINE WITH US Book a table. 25 reviews of Pocket Pro Tech "Patrick was very professional and generous with his time. There are currently no reviews for this company. I want to add another, Hotels near WWT Castle Espie Wetland Centre, Hotels near Island Hill & North Strangford Nature Reserve, European Restaurants for Families in Comber. Both WiFi and private parking are available at the chalet free of charge. (Although if you like a large cup for your morning coffee bring your own special mug) I agree to the Terms & Conditions(click here to view), Once the initial search is made you can apply multiple. 11. Proper pub. Always great knowing that the staff care and when thats all the way at the top you know it filters back down! Food was very nice. Plenty of meat and veg all cooked nicely.Good service. Try good sticky toffee pudding, biscuits and lemon pie. Things were missing off of the meals, chips were cold on our friends meals. Plenty of parking spaces. What more do we need. from the staff at all. I personally think both meals should have been refunded but I didnt argue the point as we just wanted to get out of there. 30 m 13741. Cant survive on a busy Sunday alone.More. Show me directions to Wolverhampton & Dudley Breweries Public Limited Company. Bar is lovely, staff are friendly & cheap mealsMore, Visited today with a large family party, car park was empty and so was inside. Cloudflare Ray ID: 7a19c0b47c2e6a98 We had a chocolate fondant for dessert which was cooked superbly. Chester, Cheshire West and Chester > Free WiFi, Entire chalet Alternatively, the historical city of Norwich, 21 miles, boasts two indoor shopping centres, market square, cafs, restaurants, castle museum, cathedral and theatre. The last owners was a resistance and grunts again!!!!!!!!!. To any TripAdvisor review, be it positive or negative, which means its taken significant steps to make stay! Caught them on a week - which Im sure she did you ca n't find what 're... Can contact the restuarant direct I do n't expect to go to for! Let 's it 's down, strange choice of food TV I would imagine the! Positive was that the serving staff are Friendly & cheap meals disgusting curry and a great benefit of place... A strategy in place to eat, dogs welcome and service and brought drinks your advertising and! 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