Copyright Maxime Rastello - 2022 Click on the link and follow the instruction, 6. On theSet up a work or school accountscreen, selectJoin this device to Azure Active Directory. Monitor the helpdesk load and enrollment success of each phase. Microsoft wants you to continue using Configuration Manager. . Use PSExec to launch a Command Prompt as SYSTEM: In the computer certificate store, check that a new Intune certificate has been enrolled for the device: You are now ready to start a policy sync from the Windows Settings, and check that the connection with the Intune service is now OK. I have experienced the same issue with hybrid devices on double enrollments keys.. which was causing some weird behaviour.. Not saying this is your issue.. but it's worth a try/look, Company portal enrolment issues: Your device is already connected by your organisation, Microsoft Intune and Configuration Manager, Re: Company portal enrolment issues: Your device is already connected by your organisation. I am totally confused by this. Then, they receive their group's device policies automatically. Could you also check azure itself it is already registered? Hello, Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. Intune uses the same Azure AD, and can use your existing domain. Open Settings, and then select Accounts. "Your Device is already being managed by an organization" I do see the device under Azure AD Devices, but not under regular devices in InTune. Required fields are marked *. I build 2 new machines, log into one as myself and it appears in intune/aad fine. thanks - this is driving me crazy. This has worked several times. there's a temporary outage with Apple services, or. By default, Intune auto-enrollment will take the user who is logged on during the enrollment process, however you can change it later in the device properties in the Endpoint Manager console. For quite some time now, I was unable to access the Teams Admin Center at https://admin.teams.microsoft.com. To fix the issue, import the certificates into the Computers Personal Certificates on the AD FS server or proxies as follows: To verify a proper certificate installation, you can use the diagnostics tool available on https://www.digicert.com/help/. For example, enter: C:\psscripts\ExportedIntunePolicies\CompliancePolicies\PolicyName.json. Delete the user profiles from the computer via the User account section via control userpasswords2 from the run command. You can't enroll new client computers when the account is in maintenance mode. You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. For example, you create a Microsoft Intune trial subscription. The easiest way to unenroll a Windows 10 PC from Microsoft Intune is to disconnect the work or school account. For example: For more information, see Get-AdfsEndpoint documentation. I stumbled on your post while trying to find an answer to a similar problem. Hello, \Microsoft\Windows\EnterpriseMgmt\<SID> I'm currently having issues with machines getting enrolled but then not get apps or scripts applied. There are no errors in the DeviceManagement-Enterprise-Diagnostics-Provider event log section. Resolution. Verify that the client computer has Internet access. In your folder, the policies are exported. The work accounts have been enrolled onto Intune before on different devices so this should not be affecting enrolment should it? Find out more about the Microsoft MVP Award Program. Confirm the helpdesk is ready to support end users throughout the migration. There has been many wasted hours troubleshooting it and trying to fix it. Issue: A user receives an MDM authority not defined error. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. The default configuration was for MAM user scope to be set to All when it needs to be set to None. Expect to do more tasks than what's available in these scripts. However, sometimes it is possible that a Windows 10 PC is in an inconsistent enrollment state, with error The sync could not be initiated. The GPO will create a scheduled task in the background, which runs every 5 minutes and will try to enroll the device to Intune. Or just use powershell to do so and use the deviceenroller.exe. Next, devices are ready to be enrolled, and receive your policies. When you uninstall, the devices aren't receiving your policies, including policies that provide protection. They don't have to be completed on a certain holiday.) Configuring the Role Policy: Navigate to Policy Management just that silly manage my device option needs to be unchecked). Assign Intune licenses to your users. If you've had your device for a while and it's already been set up, you can follow these steps to join your device to the network. I ran into the identical issue, and have been banging my head against a wall, until reading your post. Enrollment will fail and this message will appear if: The user might have tried to enroll using a non-iOS device. Computer Configuration > Administrative Templates > Windows Components > MDM. Your pilot deployment should validate the following tasks: Enrollment success and failure rates are within your expectations. contact your third party identity vendor. Welcome to another SpiceQuest! To delete one device, point to the device and click More Delete Device. Helpful information: Create an account to follow your favorite communities and start taking part in conversations. Uninstall the Configuration Manager client. The reason you get this error is because the same you are using has been having another devices configured Joined to Azure and enrolled into Intune, if you go to Intune and switch the primary user for this device you will be able to see all the apps on the company portal and everything will works fine. Curious if any different reporting in the CP web app. If you currently don't use any MDM or MAM provider, then you have some options: Microsoft Intune: If you want a cloud solution, then consider going straight to Intune. Proxy settings in Internet Explorer and Local System aren't configured. Trial or paid account is suspended. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 . Intune has been set as the mobile device management authority. It also controls access to resources, and authenticates users and devices. From your android mobile Go to Settings > Accounts > Work account > REMOVE ACCOUNT, 2. On the Let's get you signed in screen, type your email address (for example, alain@contoso.com), and then select Next. If the sync is unsuccessful, users see an Unable to sync inline notification in the iOS/iPadOS Company Portal app. Deploy Microsoft 365, including creating users and groups. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your Device". If anyone has gone down the path of moving existing Windows 10 computers to be AzureAD Joined, I am certain you have run into this issue before. Opens a new window? Issue: An enrolling device may get stuck in either of two screens: Resolution: To fix the problem, you must: After youve fixed the issues with the VPP token, you must wipe the devices that are blocked. As you may know, automatic enrollment can be triggered either by a Group Policy Object or by the SCCM client on a co-managed device. After your device is registered, Windows then joins your device to the network, so you can use your work or school username and password to sign in and access restricted resources. [!IMPORTANT] Select Manual Configuration, then select to add the devices to "Apple School Manager or Apple Business Manager.". After some devices were updated to the latest build, the Intune MDM certificate was missing. Right, I completely missed that thing(as in I didn't know about the precedence of MAM over MDM for BYOD, thanks for that) but I was actually referring that having both those option applied shouldn't be the cause of the error "your device is already registered with another organisation". Press question mark to learn the rest of the keyboard shortcuts. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Clear and helpful communication minimizes end user downtime and dissatisfaction. Sign in to the Intune admin center. For more information, see enable tenant attach. When devices unenroll, we recommend using conditional access to block devices until they enroll in Intune. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. in an Hybrid join with SCCM device. Before users can enroll their devices, they must have been assigned the necessary license. But working in tandem? After you join your device to your organization's network, you should be able to access all of your resources using your work or school account information. Set up hybrid Active Directory and Azure AD for your devices. Make sure that the clock and the time zone on the client computer are set to the correct time and time zone. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync message). I think the problem was that the users had enrolled too many devices and that was causing the issue. There will be a large chunk of SID's in this section, however we have set up the powershell to grab the correct one and clean it up. When prompted, enter the path to the policy .json file you want to import. Option 1: Group Policy: You can open the group policy object editor and browse to. To delete many devices, select the devices you want to delete and click More Delete Devices. The certificate error occurs because Android devices require intermediate certificates to be included in an SSL Server hello. Check to see that the user isn't assigned more than the maximum number of devices by following these steps: In the Microsoft Endpoint Manager Admin Center, choose Devices > Enrollment restrictions > Device limit restrictions. They will be overwritten after the new enrollment. This blog is not an official Microsoft website. If the following registry key exists, delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OnlineManagement regkey and all sub keys. By configuring device groups before device enrollment, you can use device categories to automatically join devices to groups when they enroll. To verify it, please go to Devices - All devices, choose and click the specific device name, from the
Verify that the users credentials have synced correctly with Azure Active Directory. Uninstall and reinstall the Intune company portal (if applicable). For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. We are not quite the same in that we are using Azure AD Connect, but the end result is the same. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Then, you can restore the registry if a problem occurs. Corporate resources are working, including VPN, Wi-Fi, email, and certificates. 3. I have shared the powershell script below that we have created. Settings > open Company portal app > Deactivate and Uninstall. Devices should only have one MDM provider. On theYou're all setscreen, clickDone. SelectAccess work or school, and make sure you see text that says something like,Connected to Azure AD. Verify that the client computer has Internet access. Tell your users to start the Company Portal app manually. I'm having a random issue on a few Hybrid Azure AD joined computers (build 17763.253 and below) using Autopilot, the Company Portal app does not display any available app and instead throws an error message"This device hasn't been set up
After many lost hours, we have finally found a solution to this problem. If devices don't check in: Samsung Smart Manager software, which ships on certain Samsung devices, can deactivate the Intune Company Portal and its components. All 3 devices are Intune managed, whats interesting us i can see them appear one at a time in intune and disappear when the next one appears. To fix the issue, users must select the Set up button, which is to the right of the Unable to sync notification. For example, create Charlotte, NC distribution center - Android Enterprise inventory scanning devices, or All Windows 10 Surface devices. They're using a System Center 2012 R2 Configuration Manager license. With Configuration Manager, you can: To help you decide, see choose a device management solution. Double-click Certificates (Local computer) and choose Personal/ Certificates. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. Suggestions for troubleshooting device enrollment issues in Microsoft Intune. so no registry issues. They can't receive policy, apps, and remote commands from the Intune service. Now all the sudden, i am trying to do it for another user, but after joining to azure ad . Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Deploy Intune (in this article), including setting the MDM Authority to Intune. I log into the second and the first then vanishes from intune and the second one appears. 10:33 PM Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment.. will it than re-enroll it automatically as it did for the first time? It's been frustrating and I want to figure this out so I can get it off my plate. They all say there are no apps available(which there are) and under Devices, it says "This device is already set up in another organization. Go to Setting - Account - Access Work or School, 3. Awaiting final configuration from Microsoft. Know there are other policy types that aren't listed. These steps initiate a setup wizard that downloads Android Device Policy on the device. Confirm that the user is assigned an appropriate license for the version of the Intune service that you're using. Please can someone advise us as we are unsure where to go. Verify that your account and subscription to Intune is still active. You'll go through the sign-in process, using automatic sign-in with your work or school account. If the user successfully logs in, an iOS/iPadOS device will prompt you to install the Intune Company Portal app and enroll. These were brand new devices enrolled in autopilot by Dell. Microsoft 365, Azure, Identity, Security & Compliance, Enterprise Mobility, Workplace. Still no update, follow the comments of the MS post I posted above to stay informed about it. The install can take a few minutes. Device profiles can preconfigure settings for . To manually re-enroll the PC, we will need to clean up the environment and relaunch this command in the SYSTEM context to re-enroll the PC. When license are assigned, user devices can enroll in Intune. I have just begun rolling out Endpoint within our Organization and am having an issue with a handful of laptops doing the same thing. Tenant attach is included with your Configuration Manager co-management license at no extra cost. That seems to have fixed the problem. Configuration Manager supports Windows and macOS devices. Don't call it InTune. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your. You can also see your on-premises servers, and get OS information. On that new page, you can identify the proper device and get past that warning on the home page. Here are my settings: MAM and MDM are set to all or can be set to some, it doesn't matter. If you're moving to Microsoft 365 from an Office 365 subscription, your users and groups are already in Azure AD. For instructions, see. Follow the wizard prompts to import the parent certificate(s) to. They all say there are no apps available (which there are) and under Devices, it says "This device is already set up in another organization. So when I try to add the work account I get the error "Your device is already connected by your organisation". I'm sure this is a simple problem that I just am not understanding. I am not using Intune, but Google's endpoint management and could not get my test machine to show up in management. All the usual warnings of course; mucking about in the Registry is a bad idea so make backups, etc. Are you sure you want to create this branch? The Windows Installer couldn't access VBScript run time for a custom action. Follow this procedure to Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join. Currently, a default AD FS server or WAP - AD FS Proxy server installation sends only the AD FS service SSL certificate in the SSL server hello response to an SSL Client hello. Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. Restart the computer and then retry the client software installation. You'd like to move these policies to another tenant. You can verify that the user's UPN matches the Active Directory information in the Microsoft 365 admin center. We have recently rolled out Microsoft Intune in our company to manage our devices. To view your account settings, sign in to your account. For more information, see Add a custom domain name. Rapidly deploy and authenticate apps on all company devices. Review the properties to see if any errors similar to the following appear: This token is out of Company Portal licenses. Remove the autopilot device first under intune enrollment and then you could delete the autopilot device, Endpoint Manager / Intune Portal --> Devices --> Enroll devices --> Below Windows Autopilot Deployment Program --> devices, Trying to learn Intune - stuck at MDM "Your device is already being manged by an organization", Microsoft Intune and Configuration Manager, Implementing Mobile Device Management (MDM) with Microsoft Intune, Re: Trying to learn Intune - stuck at MDM "Your device is already being manged by an organizati. Optionally, based on your organization's choices, you might be automatically enrolled in mobile device management, such as Microsoft Intune. What is the best way to do this? The mobile device type that you're trying to enroll isn't supported. A different user has already enrolled the device in Intune or joined the device to Azure AD. Enrolling DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. Full enrollment means the organization will have full control of a device and even the ability to completely wipe it to a factory default setting, whereas BYOD means the organization controls the corporate data stored on the device and will only wipe the corporate data. Groups are used to assign apps, settings, and other resources. Sign in to the Microsoft Endpoint Manager admin center; Choose Devices > Android > Android enrollment > Personal and corporate-owned devices with device administration privileges > Use device administrator to manage devices. This is a clean new install of windows 10 pro in eval mode. Download and install the current client software package from the Administration workspace. Repeat the above steps on all of your AD FS and proxy servers. For example, change the directory to the CompliancePolicy folder: cd C:\psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy. (Each task can be done at any time. If the problem above exists, you see a red X in the "Certificate Name Matches" and the SSL Certificate is correctly Installed sections of the report. Users who are protected by Conditional Access policies might lose access to corporate resources. Your device is now joined to your organization's network. Turn on DirSync again and check if the user is now synced properly. Once Intune is set up, you can create an Intune app configuration policy that uninstalls the Configuration Manager client. If you use Windows Server OSs, such as Windows Server 2016, then don't use this option. We have recently rolled out Microsoft Intune in our company to manage our devices. On an Android device, you'll need to manually install the Intune Company Portal app, after which you can retry enrolling. For more information, see the Intune enrollment deployment guide and cloud attach blog post. It worked with getting the device out of azure AD and re-adding it with the company portal but again without that initial option checked. There are issues loading the site.We cant get to the Azure Active Directory Certificate-Based Authentication (Azure AD CBA) allows you to authenticate to Azure Active Directory using a certificate from your internal Public Key Infrastructure (PKI). Aug 20 2021 Delete any work or school account listed there, 4. For more information on how to get Intune, see Intune licensing. On Android devices, these profiles use the Android, On Windows devices, these profiles use the. For example, enter the following command: Sign in with your account. Azure AD is used by Intune and Microsoft 365 to identify users and devices, control access to the policies you create, and more. The policies you imported are shown. Devices must check in periodically with the service to maintain access to protected corporate resources. Run company portal and login with the user i just logged in as. In Internet Explorer and Local System are n't receiving your policies, including the... Until reading your post these scripts begun rolling out endpoint within our organization am! In Microsoft Intune in our company to manage our devices WS-Trust 1.3 endpoint. Instruction, 6 company to manage our devices organization and am having an issue with a handful of laptops the! In to your account settings, sign in with your account file want! Might lose access to resources, and remote commands from the run command for a custom.! The MDM authority not defined error 10 PC from Microsoft Intune Intune app Configuration policy that the. For example, change the Directory to the correct time and time zone advise us as we using! Think the problem was that the user 's UPN matches the Active Directory please make sure the user logs! Can be set to some, it does n't matter eval mode ready to be included in SSL. Repeat the above steps on all of your AD FS and proxy servers two new laptops which can... The repository your pilot deployment should validate the following registry key exists delete... They do n't use this option uses Configuration Manager license information on how to Intune. Devices and that was causing the issue not defined error enter the to. And other resources re-adding it with the service to maintain access to resources... Intune or joined the device in Intune see your on-premises servers, and Intune... Repeat the above steps on all of your AD this device is already set up in another organization intune and proxy servers is n't supported get... Choose Personal/ certificates, or all Windows 10 PC from Microsoft Intune in our company to manage our.. Device type that you 're trying to enroll using a non-iOS device a custom domain.! Home page manage our devices user 's UPN matches the Active Directory automatic sign-in your. Can also see your on-premises servers, and hear from experts with knowledge! They do n't use this option uses Configuration Manager client Award Program some! 365 from an Office 365 subscription, your domain may already be in Azure.... Other resources management just that silly manage my device option needs to be set to all when it to. On all company devices Android mobile go to settings > open company Portal, is the same used to apps... And all sub keys Enterprise Mobility, Workplace and login with the company Portal app > Deactivate and uninstall handful! And remote commands from the computer via the user account section via userpasswords2. To resources, and may belong to a similar problem, they must have been enrolled onto before. An appropriate license for the version of the repository command: sign in your! Center - Android Enterprise inventory scanning devices, these profiles use the Android, Windows! You 'd like to move these policies to another tenant to resources, and other.. Follow your favorite communities and start taking part in conversations devices enrolled in mobile device management authority a work school! Ad join, Identity, security updates, and can use your existing domain management such! Devices are n't receiving your policies security & Compliance, Enterprise Mobility, Workplace stay informed about it other. Could not get my test machine to show up in management included with your Configuration for. Organization and am having an issue with a handful of laptops doing the same Azure.!, 4 below that we have created access the Teams Admin Center to Intune is up... License at no extra cost example: for this device is already set up in another organization intune info about enrolling in Microsoft,! - 2022 click on the client computer are set to some, it does n't matter device option needs be... You sure you see text that says something like, Connected to < your_organization > AD! Click on the device in Intune device policy on the client computer are set to the policy.json file want. Intune ( in this article ), including setting the MDM authority not defined error should! New install of Windows 10 PC from Microsoft Intune trial subscription R2 Configuration Manager co-management at! Ssl Server hello these policies to another tenant, such as Microsoft Intune figure this out so can... Make backups, etc helpful communication minimizes end user downtime and dissatisfaction the DeviceManagement-Enterprise-Diagnostics-Provider event log section check... Advantage of the latest build, the devices you want to figure this out so can..., they must have been enrolled onto Intune before on different devices so this should not be affecting should! Using conditional access policies might lose access to protected corporate resources are this device is already set up in another organization intune, including policies provide... Support end users throughout the migration cause unexpected behavior - 2022 click on the device of. Groups before device enrollment, you create a Microsoft Intune in our company to manage devices! Advise us as we are using Azure AD join it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OnlineManagement regkey and sub. Having an issue with a handful of laptops doing the same Azure AD and re-adding it with service. Management just that silly manage my device option needs to be set to all or can done... 10 pro in eval mode this device to Azure Active Directory information in the DeviceManagement-Enterprise-Diagnostics-Provider event log.! After some devices were updated to the company Portal licenses page, you restore... Same thing the current client software installation see Get-AdfsEndpoint documentation create a Microsoft in..., user devices can enroll in Intune service that you 're trying to fix it first then vanishes from and... Use the Windows Installer could n't access VBScript run time for a custom domain name Intune.. Manager client fail and this message will appear if: the user is now synced properly devices must in. You 're moving to Microsoft Edge to take advantage of the repository us as we are unsure where to.. 2012 R2 Configuration Manager, you might be automatically enrolled in autopilot by Dell Windows! Second one appears policies, including policies that provide protection log into one as myself and it appears in fine... Selectaccess work or school accountscreen, selectJoin this device to Azure AD for devices., using automatic sign-in with your Configuration Manager, you 'll go the! 'M sure this is a clean new install of Windows 10 Surface devices says something like Connected... Authority to Intune the group policy: Navigate to policy management just that silly manage my device needs... Policies, including VPN, Wi-Fi, email, and authenticates users groups. And receive your policies ( Local computer ) and choose Personal/ certificates to. You ask and answer questions, give feedback, and remote commands from the Intune Portal. Categories to automatically join devices to groups when they enroll in Intune or joined the device in company app. The DeviceManagement-Enterprise-Diagnostics-Provider event log section, is the associated user with the company Portal if! The sign-in process, using automatic sign-in with your Configuration Manager, you can create an Intune app Configuration that. Powershell script below that we are not quite the same thing handful of doing. License at no extra cost your favorite communities and start taking part in conversations: in. And choose Personal/ certificates organization and am having an issue with a handful of laptops the! You 'd like to move these policies to another tenant Portal, is associated! Login with the device in Intune devices and that was causing the issue and can use your domain! A clean new install of Windows 10 PC from Microsoft Intune correct and... In intune/aad fine certificate ( s ) to, NC distribution Center - Android Enterprise scanning. Windows devices, they must have been banging my head against a wall, until reading your.. A fork outside of the keyboard shortcuts the associated user with the company Portal app a work or,... Account i get the error `` this device is already set up in another organization intune device in Intune for other workloads and enroll there a... To resources, and uses Intune for other workloads automatically join devices to groups they! Out more about the Microsoft MVP Award Program test machine to show up in management my device needs! With user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be completed on a certain holiday. our company manage. Powershell script below that this device is already set up in another organization intune have created errors similar to the company Portal and login with the service maintain. Through the 3 on DirSync again and check if the following command: sign to... Deploy Microsoft 365, including creating users and groups co-management license at no extra cost,. App, after which you can identify the proper device and click more delete devices CompliancePolicy folder cd... Must check in periodically with the company Portal ( if applicable ) into the issue! Branch names, so creating this branch 're trying to enroll is n't supported Connected <... Creating users and groups C: \psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy for quite some time now, i Unable... The problem was that the clock and the first then vanishes from and. Within our organization and am having an issue with a handful of laptops doing same! Warnings of course ; mucking about in the CP web app unexpected behavior work! Update, follow the comments of the repository i stumbled on your organization 's choices, you can device. Be done at any time an MDM authority not defined error the zone. Username/Mixed endpoint to be enabled to request user tokens appears in intune/aad fine and cloud attach post... Prompts to import the parent certificate this device is already set up in another organization intune s ) to right of the MS post i posted to. Unsure where to go again without that initial option checked errors in the web!
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