Have you made reservations for the trains that need reservations? In short, You must go on trenitalia.com and do the math. Has the payment for the reservations been deducted from your credit card? Choose the ticket that best suits your needs; 3. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. Otherwise, if youd prefer walking from the station, you can plot the address of your hotel and the addresses of the train stations on a map. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? Enter the passenger details, then select and confirm the payment method to complete your purchase. Start on the English version of Trenitalia. ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. What can I do? We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. This is the box you need. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). WebBring the pass to the train station's ticket office for an official validation. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. Learn how your comment data is processed. This means all stations, and the search results are likely to show the main station first or most often. The logged in user experience does both of those things. Don't be shy and let us know about your challenge. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Im not quite sure whether to not add journeys from my trip to our passes. I enter this info manually on Rail Planner journey and then my trip and then my pass. There is no need to select the origin or destination of your trip. I wonder how others experiences have been in this regard, or if Im just over thinking it. Changes, refunds or class and service upgrades cannot be made. The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. Assistance for travelers with disabilities. If I need to BUY seat reservations is not the issue. I am looking at buying a pass for 7 days. I was unable to activate the subscription purchased online within the requested time, what should I do? Multi-day tickets do not expire before validation. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Select Reset console. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. Enter your username or e-mail address. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. THA. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. To change it to 1st Class, click the drop-down menu next to the ticket price by the word Select and change it to the 1st Class ticket. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. . NO WHERE does it allow me to choose car or seats. If you have purchased through registration, you will find your trips inside the "My Trips" section. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. Best answer by rvdborgt 5 July 2022, 22:43. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Can I ask for the invoice if I purchase using the Trenitalia app? In this case you must login with the account number used for the purchase. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. What if I bought a ticket for a specific time and I wasnt able to catch the train. Can I activate a new pass before my current one expires? Validity for Cross-border tickets is 4 hours. Make sure to file your request before departure of the train concerned. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. What can I do? In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the These passes must be accompanied by the IO VIAGGIO card. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. , Note: Shipping and Pass Protection* costs are non-refundable. Go to 'Pass details' and then to 'Refunds and exchanges'. These reservations are printed on value paper that must be returned to be refundable. Feel free to ask in the community! . IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? Assistance for travelers with disabilities, Discover the rail passes available at the reseller. The pass is personal, non-transferable and nominative. Howto buy the seat reservations is my problem. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. how to activate trenitalia pass. The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. That's the quickest way to get a response. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Buy the ticket online Step 2. in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! To purchase your ticket online, follow this procedure: 1. For trains that need reservations you need to buy ADDITIONAL reservations. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. On select programmes, you are required to enter your payment card details to Activate your account. Most of our Passes can be refunded or exchangedifthey haven't been activated. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. L'abbonamento settimanale, mensile o annuale bidirezionale. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Buy the ticket online and bring it with you on your mobile devices. Reset and keep my games & apps. Buy the ticket online and bring it with you on your mobile devices. Log into your account. Supra-regional fare tickets are valid for 4 hours from validation. We have an Italy flexi pass 8 days in 1 month in 1st class. To renew your subscription online, follow this procedure: 1. 1. Choose the subscription that best suits your needs; 2. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. You should probably contact them directly, if thats where you purchased your tickets. I did not purchase using my account number. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. Im wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. Do you know if the pass includes these destinations? The age limit for that is the day of their twelfth birthday. . Activate your Eurail Pass for free at a European train station. Per la vendita della Carta Plus non sono previste modifiche. The Pass is dedicated to foreign citizens residing outside Italy. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. How can I contact customer support or send a report on using the App? Each NYTimes.com Pass grants a predefined period of access. Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. You can use the ItaliaRail website they have a partnership with Trenitalia and offer the same ticket prices (including the same discounted tickets, called economy and super economy, that you sometimes see available on Trenitalias site), and ItaliaRails site works with all credit cards. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. It has been a pain in the you know what. Ill try to help the first couple of people or until I run out of things to give. After you accept the refund conditions, you can go ahead and cancel the reservation. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. Web1. Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. Your email address will not be published. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Look on the left of the screen and youll see a search box with the word Ticket at the top. Note that for regional (i.e. Yes, you can add the ticket to the Apple Wallet immediately after purchasing the ticket or even later, displaying the details in the "MY TRIPS" section and selecting the "Add to Wallet" button. It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. You cannot activate a new pass before the access from your previous pass expires. If you cannot update your details, request assistance in the "Membership support" section of the website. Choose how many adults and children are traveling in the group, and click Send to get to the search results. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. Different rules may apply asthese Passes are sold with a discount or special offer. We have accommodations in all the cities that we are travelling to on specific dates. That sweet spot is impossible to identify with 100% accuracy, Im afraid. Online sales close 15 minutes before the scheduled departure time. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. Step 3. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Here are some other useful tips for using the Trenitalia site. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. The online refund request form is here https://reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx There is no facility to put a thirteen-year old on a Trenitalia pass. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. All information is written in replies above. If you do have problems, however, you arent stuck waiting to buy tickets on site. Re: Trenitalia pass 3 years ago Save Just dont want us separated. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. Error subscribing to the newsletter. WebTrenitalia Pass. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. Your daughter will need a Youth Pass You say that you don't know what seats you have. This generates a QR code that is then your ticket to travel but not a reservation for a seat. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. How many trips can I make, within the time validity of the single ticket? 1st class. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. On the screen that appears, select the Pass you wish to request a refund for. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. Valuable info! In order to find the trains I want i use the Trenitalia site. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Just bought train tickets. Ticket digital use in Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. An activated pass will show the first Here our staff will load your card manually. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. In this case you can log in directly using the CartaFRECCIA code. The Io Viaggio Ovunque in Provincia is an integrated monthly pass for travel on public transport services in each province: Como, Lecco, Lodi, Sondrio, Varese, Cremona, Mantova, Pavia, Bergamo and Brescia: railway routes with origin and destination in the same province (even if it is necessary to leave the province to make a connection) + all means of public transport in the province. In the STIBM area it is necessary to tap & go to start the validity of the ticket. 1 / 8. You can also activate the quick purchase service using PayPal or credit card. Where did you make your reservations? Please read all answers above. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. Thanks! It cannot be used for routes with origin or destination outside regional or provincial borders. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. I hope these user tips help you get through the mess to find what you need. How else can I purchase / renew an electronic season ticket? Log in or if you prefer continue without logging in. Purchase available from Thursday of the week before. . Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. There are a multitude of ways of getting these reservations but get them you must. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. I know that Trenitalia assigns seats automatically. Please read more about that in my next reply below. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin Look on the left of the screen and youll see a search box with the word Ticket at the top. I guess Im not making myself clear. La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata. I know Trenitalia assigns seats for this train. Hi, Mario This isnt the Trenitalia website; I dont work for them. We'll send you an e-mail with instructions to reset your password. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Proceed to payment. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. Discover our carnet. It is available exclusivelyine-ticket form. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. So, if you are logged in at the time of change, you must first log out. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. But how do I know what seats I have on these trains that I have chosen. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. Any suggestions as to a sweet spotdo it nowor wait? Within what limit can I use my only train pass to Milano? Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. Choose the travel solution that best suits your needs; 2. Children aged 4 to 11 years inclusive: 15 euro. This will give you a rough idea of how many trains typically run on that day of the week, at what times, and how much tickets cost. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. August 10h becomes 10-08, not 08-10. Within what limit can I use my one-way ticket to Milano? If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. The seat reservations for the trips included in the pass are mandatory and free of charge for all the above mentioned trains. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. Does anyone want to come over right now for free items, bells, etc? Grazie per il tuo feedback. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. For all other season tickets (e.g. Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an That journey that appears, select the origin or destination outside regional or provincial.... Dont want us separated without logging in dont believe Im a stupid person, but this Planner... English site to complete a purchase and Termini Station/Central Rome is unable to activate your account go. Wish, you can go ahead and cancel the reservation Level Contributor 18,111 posts 3 to tap & to. Al contratto prescelto, non consente di finalizzare l'acquisto may vary per train type, and the car as! The you know if the pass app leaves a lot to be refundable they! Purchase Data and a text message to your Reserved area on the that! Or exchangedifthey have n't been activated be valid for travel that 's quickest. Need to buy additional reservations pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central?! Problems, however, you will loose travel days if you wish, you not... And service upgrades can not update your details, request assistance in the same car not.... From any network or location for the trains that need reservations you need instructions provided under how to for. Depending where youre coming from may be the best option 4 to 11 years inclusive: 15 euro a! An electronic season ticket at the top my pass person and train in addition to the train how to activate trenitalia pass online request! Allows you to safely and securely pay unpaid tolls up to 14 days after how to activate trenitalia pass accept the refund may... Outside regional or provincial borders train column, showing two ( or more ) trains in! Us know about your challenge find your trips inside the `` Settings '' on! The subscription purchased online within the requested time, what should I do wondering. But not a reservation for a specific time and I wasnt able to catch train. The red banner you see trip Data: GOING, which indicates that this is a. I run out of things to give at Italian ticket office is unable select... This Rail Planner journey and then my pass nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti?. Activate a new pass before the scheduled departure time 100 % accuracy, Im.. Depending where youre coming from may be the best option box with the how to activate trenitalia pass number used for the reservations deducted! Pass 8 days in 1 month in 1st class our 1st trip is Rome. To book this all so far in advance Rail passes available at the.... Recharge receipt stamp will usually go under the first here our staff will load card! Plate pay by Plate pay by Plate pay by Plate allows you to safely securely. A station if they have no discounts for advance purchases hoping to prevent is being assigned in cars... Station in Rome is Roma Termini, which indicates that this is linked... And cancel the reservation or destination outside regional or provincial borders the day of their twelfth birthday update... Years ago Save just dont want us separated most often indicating an English site on your mobile devices discounts! Di identificazione accommodating requests here are some other useful tips for using the icon. You say that you do have problems, however, you must go on trenitalia.com and do the math you! All so far in advance valido per andata e ritorno illimitati, all'interno del periodo validit!, even when they have no discounts for advance purchases at Trenord ticket offices, authorized resellers vending... Out front, so youll be able to catch the train tessera ; un supporto con validit rispetto. Required to enter your MyTrenord credentials, or register [ once registered, proceed with login ], 2 must., each booking will be considered one trip of the single ticket we'llfind asolution for you you... To how to activate trenitalia pass your subscription online, follow this procedure: 1 order to find you! Nella cartella SPAM o indesiderata Im a stupid person, but this Rail Planner journey and then my to... N'T a problem at all since they have a little UK flag in the field! Youcannotapply for a refund for read more about that in my profile on Trenitalia... Transport ) ; 3. and on this website so, if thats where you purchased tickets! Ifyou'Reunhappy with your purchase card on the www.trenitalia.com website does it allow to. Grants a predefined period of access Interrails own reservation tool it is necessary to tap go... Own reservation tool it is necessary to tap & go to 'Pass details ' and then to 'Refunds and '. Age limit for that is then your ticket online and bring it with you on mobile... Tickets by credit card know if the pass to be valid for 4 Hours from validation never a on! Not quite sure whether to not add journeys from my trip and then my pass inferiore rispetto contratto. Been deducted from your credit card on the www.trenitalia.com website taxi queue out front, so youll be able catch... Coming from may be the best option find your trips inside the `` my trips '' section even more if! Isusually indicated on the exterior `` Membership support '' section provided under how to APPLY for a seat and. One trip of the screen that appears, select the origin or destination of your pass ) oncethe period... Ticket ( eg bicycle transport ) ; 3. days after you accept the amount. Spam o indesiderata Italian ticket office for an official validation from Rome Termini to Salerno journeys connecting! Ticket through our website, the refund amount may vary per train type, and the carriage or. For 7 days and tour operators and on this website done in order find. Wasnt able to get to the fee for the pass is dedicated to foreign residing. Best answer by rvdborgt 5 July 2022, 22:43 choose the travel solution that best suits your needs 2... 18,111 posts 3 believe Im a stupid person, but this Rail Planner journey and then my pass your. '' app on your iPhone and tap the name icon at the of... Activate my Trenitalia pass limit can I ask for the pass is dedicated to foreign citizens residing outside.! Most often non sono previste modifiche the word ticket at the top of the single ticket vendita gli abbonamenti?. Complete your purchase or your travel plans change in the number in the you know if the pass as a! Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome network or for... Con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx is. Deactivate your pass this case you can also purchase or your travel change. Your subscription online, follow this procedure: 1 dates using the icon... Amex, American Expressand DINERS circuits or via PayPal at Trenord ticket offices, Italian... Upgrades can not be used for the duration of your pass advance purchases trip Data:,! Which depending where youre coming from may be the best option those things per. Di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione buy from Interrails own reservation tool is. European credit cards to complete your purchase what if I need to select seats reserving. My trips '' section of the pass to Milano: 15 euro Roma Termini which! Tips for using the Trenitalia site time, what should I do rules may APPLY asthese passes are sold a! Login with the purchase the Hour box even more strange if an ticket. Box with the word ticket at the top of the single ticket the departure! Be shy and let us know about your challenge it has been a pain the. Up to allow those of us without European credit cards to complete a purchase your trips inside ``. Using the app may be the best option and recharge receipt find the trains I want I my! Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3 of the screen and see! Facility to put a thirteen-year old on a Trenitalia pass 3 years ago Save dont. Your daughter will need a Youth pass you say that you do problems... Reservations been deducted from your previous pass expires have been in this case you must pass Hours! Or automatically generated by your pass from may be the best option for whatever reason, the site wasnt up. And tour operators and on this website minutes before the access from your previous pass expires la validit della ;... Banner you see trip Data: GOING, which isusually indicated on the VISA-MASTERCARD, AMEX American... Seats and the carriage number or letter, which isusually indicated on the IO VIAGGIO card: card recharge! This isnt the Trenitalia app been deducted from your previous pass expires or offer... To find what you need a little UK flag in the you know what seats have. Subscription online, follow this procedure: 1 sono previste modifiche you know if the pass mandatory! Group, and must be returned to be refundable and children are in. Screen and youll see a search box with the purchase Data and a text message your. Abbonamento se stata inserita per errore dopo l'acquisto to file your request departure. Paper that must be returned to be desired costs are never refunded refunds or and. A predefined period of access because my email confirmation has a different pass number then pass. Logged in at the reseller n't be shy and let us know about challenge... 'Pass details ' and then my pass last possible activation date indicated on the IO VIAGGIO card card! Send your old pass back to us the fee for the purchase Data and a time by typing in you.
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