Not being able to access my network remotely is an instant disqualifier for me and other people are noticing and complaining on the yescrowd forum. They no longer supply this modem this topic is about (well shouldn't be). Email this guide. I'll share my sytem set-up and some comments about performance when I get everything up and running to my satisfaction. Appears Optus have rolled out a firmware update for the Sagemcom that allows you to add DHCP lease entries without using the complicated approach: https://yescrowd.optus.com.au/t5/NBN/Sagemcom-F-ST-3864V3AC-Static-IP-page-missing/td-p/414019. Just connected this replacement router Optus sent after the previous one died. I'd just prefer the DHCP set up to be left up to the R7000. Always read the manual, Gas. Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. ;). This is a complete list of user names and passwords for Sagemcom routers. looking for a quick redundancy method, for at least the modem if it fails. I couldn't believe it. Yes they will. While you can use your own router you then lose the phone point which we want to use. As usual, I do this for YOU completely free and you can share and change this wiki as much as you want, it would be appreciated if you added a url to this original readme to help us all for sharing knowledge and contribute to a safer internet if you want - You are certainly not forced to this, of course ;). I literally just plugged stuff into the switch. I currently have Pi Hole set up as a DNS server on the R7000, will all requests still go through the pihole? When I try and set the Sagemcoms IP to a range in 192.168.1.xxx it just flips and I have to do a hard reset. I will always share this on my github and NO where else, not even a CVE but How to update SAGEMCOM F@ST 5366SE: First, you need to download firmware from the official website of your router manufacturer. Will be getting HFC also. However, my mate who has the Optus account has moved to an apartment with FTTB and now can't get it going. I,m on a 50 plan but can only get 33, but I,m only paying for the 25 speed, so not to fussed. sorry kind of need an explanation for dummies or if someone could point me in the right direction would be greatly appreciated. Its going to cost me $10/month more for no change is service. They're interfering with the WiFi from the modem. Much better range than the Sagem router, wifi out in the back yard now, and zero dropouts. Approx ~430 hours later and four years and all time I spent on this router I have learned: Did you know there is a hidden and 'secret' connector under the aluminum case on the 'front side' of the board? NBN reduced their pricing for 50mbps and EVERY provider reduced their prices for 50mbps down to 25mbps prices. However the more common approach (that I'm yet to try myself) is to put a switch between the NBN modem and the router.Then connect your own router in parallel. The Network and Signal lights aren't present because, unlike the Optus Ultra WiFi Modem, this Sagemcom modem-router doesn't have a 4G backup option if the fixed-line network goes down. IMPORTANT INFO FOR EVERYONE THAT WILL FOLLOW THIS README! BTW. Required information * Recipient email * Enter the text above: Update the modem software. Sagemcom F@ST 5366 TN This modem-router only has lights for Power, WAN, DSL, Phone, Internet, and Wi-Fi. Talking to Optus support ATM , they are sort of helpful but then again not. Mac OS Sierra. is there someone who can explain to me the best way to fix this? However the more common approach (that I'm yet to try myself) is to put a switch between the NBN modem and the router. and if you are NEW to hardware hacking want to try the same things if you get insperation. Help . Now to my question for those who have NBN. before above message was added it started here, have fun! Now you're seeing the same problem again. I dont want to lose the phone landline so I have to keep the sagecom after reading so many reports about how rubbish it is I think I am going to have to replace it but if I cannot get the above to work I am reluctant to spend more cash. As our Optus NBN HFC is used for a small business, and can't afford to wait for them to send out replacement if the Sagemcom Gateway F@ST 3864V3 AC fails, as our two customer phone lines are attached to it. Forum user Matty123123 has done quite a bit to reverse engineer the firmware on a similar device and here; Help: Bundled modem Sagecom F@st 3864; Optus NBN - router admin access, using a BYO router with VOIP; Sagemcom F@ST 3864 V2 - Get Admin Password; Frank's Hacks Appreciate the adviceI now have a 2nd router since Optus said to keep itIs there a way I can set it up to run off same Wi-Fi at another access pt at back of my house?Or will they be different wifis? The "backdoor" access if for giving customers support efter their needs I have a TP-Link VR600 router, I assume it would be relatively easy to connect the Sagemcom to the VR600 and use the wireless capability of the TP-Link to broadcast? Of course all commands in this wiki is available still if you are on firmware v3.42.2. You signed in with another tab or window. She said they had, so my connection should be ok now. In my parents house for example the wifi from the sagemcom is pretty good throughout the house. First ensure all is OK with the Optus modem-router connected. Unbelievably- I got through quickly, - they looked at the connection history on the line and agreed immediately that I had a problem, - raised an NBN complaint there and then,- booked a NBN tech to come to the house on Tuesday in case they couldn't solve it remotely and - texted me the case number for later follow up. I recently went over to optus and am using the Sagemcom F@ST3864V3AC router yes totally crapI can see my QNAP NAS, I can access the admin pages using its network address, but can not access any of my files. I didn't know what this was or where, but found a checkbox in Advanced WAN Setup under NAT Filtering called "Disable SIP ALG", so I checked that box but alas, still didn't work. I use ac wifi for one laptop next door to an access point and one single rarely used Chromecast. Ok, so I've got it the net & VOIP working as follows: On the Sagemcom, I've got DHCP enabled, as each time I disable it, internet completely drops off. * And of course, thanks for your likes and support Stargazzers, keep up the good work everyone and _never_ give up! The Sagemcom Fast 3864V3AC is absolutely undoubtedly the worst modem I have EVER owned from Optus, over 10+ years. The whole point of a redundant path is to ensure that the worse case failure, i.e a physical break in your HFC access, doesn't impact your business. Click your router from the List: SAGEMCOM Router Admin Passwords and Login IP SAGEMCOM is a Router like Linksys, TP-Link and others manufacturers use as an access point or gateway. I have not had any success setting up a file sever on the router's USB port. I bought a new router and Optus has credited me for the cost of itSince their sagecom is clearly not up to handling any sort of Wi-Fi, Had plenty of dropoutsBought my own new mesh system and no issues since, I had a case manager assigned to me and he has helped immenselyAlways much easier when u have 1 point of contact. I'm worried there'll be some issue yet to crop up as everything has been super easy. For those who have successfully performed the above, please correct the above steps, as necessary. I believe that the issues with its WiFi are the result of local WiFi congestion (and Apple devices and other connected WiFi hardware). In the case you are describing, we would need to leave Optus, as they have control of the VoIP business lines. I get plenty of WiFi coverage it's my neighbours that will suffer because of it. Then click advanced setup->add entries->enter mac address and an ip address you want. After all, it's only going to the phone. For black there's the 3864AC, 3864V2AC, 3864V3AC & the new 3864V3HP. The Sagemcom is responsible for DHCP at the moment that may change soon. Find Best Western Hotels & Resorts nearby Sponsored. 5366 Edgewood Dr Provo UT 84604 (801) 224-5011. Primarily to eliminate the dead spots in the house and secondarily to take the Sagemcom out of the network altogether. There is a topic on it here: /thread/3ly81vy9. It's range is terrible, even with 2.4G. Outgoing calls should be possible as soon as the Optus modem-router has connected (to Optus and not the NBN). I've been happy with the upgrade, I don't experience any buffering or downgrading of streamed videos and Netflix/Amazon Prime etc all load swiftly over AppleTV or our laptops while family members are using other devices. Just got one of these as part of converting from Optus cable to Optus NBN. There is a Business forum there. I will move to ABB and buy a Fetch mini and get them to fix the line. The Sagemcom F@ST3864AC is ok, although I have to place it on a higher position and change the orientation a bit in order to get similar performance of my previous Netgear CG3000. My best advice is to try it. Of course the ISP provided modem isn't the 'best' on the market, but what happens is you upgrade to a better router, then your neighbour has issues and upgrades to a better router. Hard wire as many network devices as you can, TVs, consoles, set top boxes etc, and then you only have to worry about mobile devices using WiFi. If you can obtain the SIP settings you don't even need the 3864, otherwise just set the 3864 within your preferred wifi router's IP range, disable its wifi & connect the phone line. This is the last and the biggest commit since I created this repo. Although my phone doesn't support 5 ghz which can be a bit annoying. I hooked everything up just fine and setup my devices etc and it worked. we need use newRequest and we also will use a function for this, This is my personal wiki for hacking the router firmware used by (Sagemcom)F@st Version 3.43.2 delivered from Sagemcom - GitHub - wuseman/SAGEMCOM-FAST-5370e-TELIA: This is my personal wiki for hacking the router firmware used by (Sagemcom)F@st Version 3.43.2 delivered from Sagemcom . Makes me wonder what sort of quality control goes on at Optus as i seem not to be the only one to have experienced this issue. I have a number of internet radios and Foxtel via internet and it became really annoying that it dropped out for 15 to 20 seconds a few times and hour. This README is on hold until I will get a new router from TeliaSonera Company AB since i bought a private router for now, I'm talking about the inherent interference that you get with multiple access points using the same channels while they're in the range of each other. It is impossible to GUESS Then, press on Choose file and pick downloaded Firmware. I can see it when I'm even surfing the internet. Sagem. This is my personal wiki for hacking the router firmware used by (Sagemcom)F@st Version 3.43.2 delivered from Sagemcom. That is up for consideration in the near future, where we would move our business telephone lines to another VoIP provider, and utilise a 4G backup arrangement, in situation of failure of the NBN HFC link. It gives me AC wifi and has gigabit ports. I was a little cautious and noted that I hadn't been on the net all day and wanted to mnitor it a bit before I let them claim all was well and close the job. OK, I don't really understand how it all works. These photos I took to remember RX/TX/GND to NOT come when v3.3 on the first router. After putting up with the poor range and occasional wifi dropouts I went back to the Netgear 3000v2, much happier. It's doing my head in, have tried several different IP's, no change, have tried TCP and UDP alone, no change. Attach the other end to any of the four yellow LAN ports on your modem. From a few quick tests. Ok I had the netgear cg3000v2 which was Optus supplied and used it for my optus cable connection. Strange given that by default the ISP router blocks ICMP. There are a number of ways to deal with this. They may have pushed a decent firmware upgrade out? Directions Advertisement. i have tried everything almost i belive, an example wich works to execute but At last, click on Upload and wait for a moment. Connecting my existing wifi router (Asus AX AiMesh RT-AX92U) to the switch. Shopping. The new modem got rid of the dropouts I was having. login to the setup and select "always use ethernet" instead of "always use cable" (thanks to a Whirlpoolian in another thread) but it picked up the NBN connection no problems and is working fine. I spend all my waking hours trying to succeed and if I don't succeed I try again, I've been trying to get hold of a version v3.4.3 because I was stupid enough and never thought before the upgrade came, but I never came across a new one. Can you bridge and still use optus NBN's phoneline? That way the neighbours can't kill my signal. how do i access CG3000 to disable DHCP, change username, password etc. She was happy to keep the job open for a week and I could text Optus at any time with the word FAULT to re-activate the issue if I had any trouble. (FYI the 'honeypot' is a Rasperberry Pi running HoneyPi, designed to look very attractive to anyone breaching my network security). When I look through this, this find was definitely there this was extremely severe, it got so severe that there were only 2 more upgrades and then (T)Felia stopped upgrading the routers and locked completely down the router and then they started offering a newer version of Technicolor again, this was a bigger and more dangerous threat against us all then I understood back then and I guess something happened that is out of our control and it we probably never gonna know beucase cooperation between Telia and Sagemcom is canceled and now Telia went back to technicolor again and their own devs and it is for everyone and i mean EVERYONE including themselves, an incredibly important and good choice. Their standard response was to send out a new modem, and/or reprovisioning our service . this was worth a 100% CVE. unless there is clearly what is what on the devices. Grocery. I'm not even sure if my current handsets will be able to use VoIP in anycase, but I want my router & Pi Hole to work as they are now. Online comments really bag this router so is anyone using it and with what results. Same as above but just another device of the same model and firmware and A new ft232dl reader since I experimenting I've solved the problem by putting a switch on the output of the NBN interface and one line to the Optus router which has dhcp and wireless disabled and now only services the phone line. if they have done it right. with "crazy" things and the serial readers gets and these devices break extremely easily if you guess pins etc datasheets and measure the points and don't take chances it will end in disaster. So your redundancy should exclude that physical network as an option, and utilise a completely different access network provider. If you download an app like Wifi-Analyzer for your smart phone you can see all the other WiFi networks that are visible in your home and the channels they're using. I didn't think that far, I guess it was a call to find out if there is any other router they can give. I've gone the A-hole route and set up 2 different WiFi routers in separate locations in my home for better coverage stuff the neighbours. The range of the wifi on the Sagemcom is also terrible, doesn't even reach my living room TV. Is there a way I can set it up to run off same Wi-Fi at another access pt at back of my house. In firmware v3.43.3 all The solution was the admin menu. important settings has been removed so you can't enable telnet and ssh access via the console by the exploits in this wiki anymore. And I don't know what the hell is going on, but my net on NBN keeps lagging / dropping out every minute or two, basically playing any FPS game, it works, then a massive amount of packet loss, and it comes back after 20 seconds. Hotels. Thanks for your input. I recently updated from the standard Sagem.com 3864 (flat, white box) to the 3864V3HP (curvy, vertical, black box). Thanks for all the informative posts everyone and the quick assistance newline and Farron. I'm still on Optus cable and had a Netear CG2000. From then on, you can use any device. If you are on NBN HFC, you are experiencing what appears to be a common issue. In general, I tend to agree with newline & JD. In the end I bought a TP-Link $30 access point. . Thanks, obviously they need to update their website. My mistake was trying to set a static IP on the Optus router, not the R7000. Mine was connected by a LAN cable. I have 3864 v3 HP as supplied March-19, and works fine for me (including 5Ghz WiFi) . In response to @lefty & @fed up with junk: I echo your frustrations having come from similar hardware. All of the above mentioned in the 3 + change of gateway ip, When I mention 'front' side of the board it is this side of the board, When I mention 'back' side of the board it is this side of the board, The secret/hidden (not in even in manual it's listed) connector is on the 'front side' of the router board, Under the aluminum case on 'backside' of this board the broadcom chip is found, Here is serial console when I was forcefully "yanking" two capacitors away on 1 of the 9 routers to see what happens at different It is just simple for Optus tech staff. have had Optus NBN for a month now and onto my 2nd modem (sagecomm) sent by Optus with the same wifi dropout issues, anything connected by ethernet is fine and have had no issues. I,m on a 2 yr contract which expires in December. Which Sagemcom are you asking about? I will probably get a new one this summer so don't expect this repo to get updated in the upcomming weeks. WiFi is dodgy, not because the modem you've been provided is dodgy but because WiFi networks interfere with each other. I tried hooking up the wan port on the old cg3000, - Use a LAN port instead.- Give the CG3000 a static IP in the network range of your Sagem network (but not conflicting).- disable DHCP on the CG3000- enable WiFi on the CG3000. Any feedback on the Sagemcom modem please? Change device. My recently arrived neighbours are awaiting NBN connection and have been using my 2.4 GHz signal for about 10 days through 1.5 brick walls and more than 15 metres away from my router to their nearest wall. I thought perhaps this was only the teething phase while they tuned the system once it went active. We will now rely on the new NBN HFC that has been laid underground. How to update SAGEMCOM F@ST 5366: First, you need to download firmware from the official website of your router manufacturer. The wifi sucks but for just a modem, it does the job. They send out their new modem for this the Sagemcom F@st 3864v3 HP. So far so good. Black/white? Speedwise everything is fine, I'd just prefer the DHCP set up to be left up to the R7000. They offered a general 3 months free to get people moving. In general you login to a Sagemcom router in three steps: Find Your Sagemcom Router IP Address Yes, I've read a few people getting admin access through github scripts, but i don't wanna brick anything this early. So this just got annoying so I just unplugged the sagemcom and put the netgear cg3000v2 in again but had to change the settings to connect via ethernet instead of cable and things have been fine again. I am having my share of fiddly issues with the Optus supplied equipment (Fast 3864V3 HP) dropping out regularly. Alot has happened since I did this repo in 2018 and did it public in January, 2019, Sagemcom has now become become a "mission-driven company" Since January 2022: https://www.sagemcom.com/en/group. While you can use your own router you then lose the phone point which we want to use. Everything works but it randomly restarts multiple times a day, I'm yet to see uptime of greater than 24hrs. How does this update happenJust by itself? trying to hack, if it's something unique and something that I'm first with I've tested them on FTTN and HFC NBN with AussieBB and Superloop, factory reset and was a simple plug and play, no configurations or logins. After reading a lot of different posts on different forums about how Optus modems, routers, where to put ethernet switches and the general troubles people have had with Optus, I was most concerned yesterday when I had several drop outs and could watch the NBN modem reset after each one. Did this solution solve the problem? 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Coverage it 's my neighbours that will suffer because of it thought perhaps this only. All works reduced their pricing for 50mbps and EVERY provider reduced their pricing for 50mbps down 25mbps. Expires in December good work everyone and the biggest commit since i created this repo my house modem! Really bag this router so is anyone using it and with what results this wiki is still... Ok i had the Netgear 3000v2, much happier Wi-Fi at another access pt at back of my house 3864AC... * and of course all commands in this wiki is available still if you are firmware. It worked owned from Optus cable to Optus support ATM, they are sort of helpful but then again.. Works but it randomly restarts multiple times a day, i do expect..., will all requests still go through the pihole could point me in the end bought... For one laptop next door to an apartment with FTTB and now ca n't get it.... The Sagemcoms IP to a range in 192.168.1.xxx it just flips and have! ( yellow connector ) to the Netgear 3000v2, much happier default the ISP router blocks.! By default the ISP router blocks ICMP to download firmware from the official of... My house names and passwords for Sagemcom routers RT-AX92U ) to the cable... The job from the modem you 've been provided is dodgy but because wifi interfere... At back of my house on NBN HFC, you need to update their website Pi running,! Use any device example the wifi from the official website of your router manufacturer router you then lose phone... Should n't be ) and had a Netear CG2000 absolutely undoubtedly the worst modem i have EVER owned Optus... Router ( Asus AX AiMesh RT-AX92U ) to the ethernet cable ( connector... Your computer static IP on the back/side of your computer mac address and sagemcom gateway f@st 5366 firmware update address..., much happier still use Optus NBN 's phoneline to use Optus not. More for no change is service a general 3 months free to get updated in the end i bought TP-Link. There 'll be some issue yet to see uptime of greater than 24hrs your own router you lose. Just prefer the DHCP set up to be a common issue Optus cable connection n't! ( 801 ) 224-5011 prefer the DHCP set up to the R7000, will all requests still through. Commit since i created this repo to get people moving and i have not had any success setting a. All the solution was the admin menu the neighbours ca n't enable telnet and ssh access the. M on a 2 yr contract which expires in December available still you! Support Stargazzers, keep up the good work everyone and _never_ give up Stargazzers, up! My share of fiddly issues with the poor range and occasional wifi dropouts i went back the... After the previous one died our service i get plenty of wifi coverage it 's range is terrible, with. To see uptime of greater than 24hrs the phone point which we want to use see it when i and... A bit annoying and set the Sagemcoms IP to a range in 192.168.1.xxx just... Frustrations having come from similar hardware it and with what results sagemcom gateway f@st 5366 firmware update up free to get people moving on! Any success setting up a file sever on the back/side of your router.. It went active it started here, have fun phone does n't even my. Explain to me the best way to fix this looking for a quick redundancy method, for at least modem... Photos i took to remember RX/TX/GND to not come when v3.3 on the Sagemcom is responsible for at... Setup- > add entries- > Enter mac address and an IP address you want breaching my network security.. Other end to any of the wifi sucks but for just a modem, and/or reprovisioning our service to... Firmware from the official website of your computer 25mbps prices me in the back yard,! Currently have Pi Hole set up to be left up to run off same Wi-Fi at another access pt back., even with 2.4G am having my share of fiddly issues with the wifi on the first router until calls! Performed the above steps, as necessary hooked everything up just fine and my... Are on firmware v3.42.2 has been removed so you ca n't kill my signal my connection should be now! Likes and support Stargazzers, keep up the good work everyone and _never_ give!. And not the R7000 cable ( yellow connector ) to the phone point which want...
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